Vietnam’s Tech Startups: Human Useful resource Challenges

Vietnam’s Tech Startups: Human Useful resource Challenges

Vietnam’s startup atmosphere is dynamic and is quickly rising. Nevertheless, human assets are considered one of a number of challenges for tech start-ups. Vietnam Briefing addresses key points in tech startup expertise and approaches for attracting and retaining them.


Vietnam is now the third most lively startup ecosystem in Southeast Asia, behind solely Singapore and Indonesia. The beginning-up scene in Vietnam has developed quickly previously decade, benefitting from governmental insurance policies, tax incentives, and adjustments in client behaviors.

Vietnam is dwelling to three,800 startups, together with 200 enterprise capital and 100 startup incubators. The 4 unicorns in Vietnam are VNG, VNLife (VNPay), M_Service (Momo), and Sky Mavis. Out of the entire funding worth of US$1.35 billion in 2021, many offers are value hundreds of thousands. Some notable investments embrace the US$250 million funding into VNLife (Collection B), US$258 million in Tiki (Collection E), US$200 million in Momo (Collection E), and US$45 million in KiotViet (Collection B).

The big investments into these start-ups spotlight how the capital market is targeted on tech companies. Hanoi and Ho Chi Minh Metropolis have developed a strong ecosystem for tech startups, with dominating sectors together with synthetic intelligence (AI), e-commerce, fin-tech, and enterprise options.

Vietnam’s Tech Startups: Human Useful resource Challenges

Following integration into the ASEAN Financial Neighborhood and an elevated presence of worldwide tech firms, extra traders need to put cash into startups in Vietnam. With arguably the fastest-growing tech scene in Asia, new startups in Vietnam will obtain an rising quantity of funding over the subsequent decade.

But the startup ecosystem in Vietnam remains to be younger. It simply handed the second stage of activation and now’s going into the third section of improvement which is the globalization stage. No matter dimension, human assets are considered one of a number of challenges for tech start-ups. 90 p.c of startups fail inside their first 12 months and “personnel disaster,” which causes firms to finish earlier than they’re totally developed, is among the key causes of this failure.

Vietnam tech startup expertise

Demand for extremely expert labor

Demand for tech expertise is excessive. In accordance with Navigos Group’s report on human assets of Vietnamese start-ups, recruitment demand for start-ups is rising, with 53 p.c having to recruit through the first three months of firm and 17 p.c having recruitment wants over the subsequent three to 6 months. It’s value noting that the demand for extremely expert and specialised workers is rising.

Nevertheless, there’s a supply-side downside. Startup firms are already going through points with a restricted native expertise pool. For instance, Cisco projected that by 2020 the Vietnamese data know-how (IT) sector would face a scarcity of over 500,000 data & communication know-how (ICT) employees. Final 12 months, solely 400,000 engineers have been working in IT and 50,000 IT college students graduated. There are seemingly even fewer engineers skilled in information or AI applied sciences. As well as, many of those engineers are contemplating alternatives overseas. A survey performed in 2018 revealed that 57 p.c of pros working in AI or blockchain applied sciences would have relocated overseas if given the chance.

As an illustration, the sport programming sector, a sizzling subject contributing to Vietnam’s two unicorns, VNG and Sky Mavis, can be in a big scarcity of personnel. In accordance with Statista, there are solely round 25,000 workers within the recreation sector in Vietnam, which is an enormous deficiency in comparison with market demand.

Larger training establishments have established new majors and levels similar to information science and synthetic intelligence (i.e., Hanoi College of Science & Know-how), information science (i.e., Ho Chi Minh Metropolis Worldwide College), and created vocational applications specializing in coaching digital abilities.  Nevertheless, these structural initiatives solely began rolling out in 2019, and haven’t but translated to a big enhance in tech expertise provide to satisfy the urgent demand for tech expertise within the fast-growing tech ecosystem.

An absence of high-quality personnel has led to competitors between corporations to win over expertise, inflicting start-ups to lose folks to others, making extra enticing provides.

Younger expertise

Vietnam boasts a big, younger labor power. Via a survey of 25,000 Gen Z younger folks nationwide from 93 universities, it confirmed that 34 p.c of younger persons are keen to hitch startups or begin their very own companies; 8 p.c stated that there is no such thing as a have to work for a corporation, working part-time is best; 14 p.c choose to work for non-profit organizations; the remainder of the younger folks not “love” working for overseas companies just like the earlier technology however are keen to decide on home enterprises.

As well as, the considerable younger labor power is a big benefit, as younger folks can adapt rapidly.

Nevertheless, if a tech startup doesn’t have the mandatory HR practices in place to speed up this youthful expertise, it could trigger challenges.

Worldwide human assets

With labor shortage, entrepreneurs require not simply home but in addition overseas human assets. Vietnam has no restrictions on recruiting overseas employees, however the present rules have shortcomings similar to no mechanism for overseas employees on probation and work permits. Present rules for overseas employees have a most of two years of labor contract and no indefinite contracts. As well as, there is no such thing as a visa for overseas start-ups to enter Vietnam. Overseas consultants getting into Vietnam typically have to use for a enterprise visa (normally as much as 3 months) with entry restrictions. This makes it tough to draw expert professionals within the subject of know-how.

What can companies do to draw and retain workers?

Have clear firm objectives and values

More often than not, in a start-up, workers really feel {that a} agency lacks clear path and well-defined enterprise processes. Due to this, the morale of the worker suffers and it results in a conflicting local weather inside the group stuffed with inner competitors and blame-pacing.

Due to this fact, it is rather necessary for a startup to speak that objective to its workers in order that workers know the objectives and values of the group. Each startup has a enterprise objective the place it first enters any line of enterprise and creates an organization tradition. This acts as a set of guiding rules for any new worker.

Numerous recruitment choices

Startup corporations ought to outsource HR features notably if it isn’t their core competency; nearly all of startups in Vietnam wrestle to deal with HR points. A easy answer to this downside is to outsource these obligations and features. Attracting expertise and strategic recruitment is among the challenges. This problem might be tackled by following completely different recruitment choices as per the requirement of the startup. 

Traders needs to be ready to open up new recruitment channels. For recruiting personnel, start-ups ought to diversify recruitment channels similar to utilizing on-line data channels, through social networks, within the start-up community or from universities, and so on. Including new recruitment channels will assist the corporate appeal to workers from completely different backgrounds, not simply when it comes to gender and ethnicity, but in addition when it comes to socioeconomic background.

Key takeaways

Discovering appropriate expertise for a startup will not be an choice however an important step for working its enterprise efficiently. The steep competitors to rent one of the best skills out of a restricted native pool impacts not just one firm however your entire ecosystem. Tech startups ought to fastidiously choose workers for every stage and performance, and they need to steadiness the dangers. With the intention to strongly promote startup enterprises, the Vietnamese authorities must concentrate on connecting the elements of the startup ecosystem that are authorities insurance policies and human assets.


About Us

Vietnam Briefing is produced by Dezan Shira & Associates. The agency assists overseas traders all through Asia from workplaces the world over, together with in Hanoi, Ho Chi Minh Metropolis, and Da Nang. Readers could write to vie[email protected] for extra help on doing enterprise in Vietnam.

We additionally preserve workplaces or have alliance companions aiding overseas traders in Indonesia, India, Singapore, The Philippines, Malaysia, Thailand, Italy, Germany, and the United States, along with practices in Bangladesh and Russia.